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The implementation of a good back office system within a travel agency is a real challenge! Whether you are a travel agency that carries out the majority of its operations manually or not, you will face multiple issues!

Nowadays, regardless of the industry you work in, cloud solutions are particularly popular. The travel industry is no exception to the rule. But are cloud systems efficient in terms of information security?

Accounting in the travel industry is complex and very specific because of the existing legislation in this sector. Understanding the accounting specificities in this field is essential for external accountants:

Billing management for group travels often results in unnecessary waste of time and additional administrative tasks due to the need to create invoices that are very similar to each other. Very often, passengers in a same group travel have very similar itineraries requiring that the same information be re-entered the same way for each new passenger within the group.

At TravelWorks, we like to talk with our customers about what our software brings them. This is a perfect opportunity to know the elements that make a difference. We can then keep focusing on improve them. Today we're pleased to chat with Andrea Nadon and Alana Drouin co-founders of Travel Agents In Action.