Knowledge Base
Knowledge Base
Training is a key priority for our company
The Knowledge Base is a powerful platform that centralizes all our training videos and documents in one easy-to-access place. It empowers clients to complete training on their own schedule, quickly find the information they need, and stay confident and informed—anytime, anywhere.
Happy Learning!
TWO WAYS OF REACHING YOUR OBJECTIVES
Knowledge Base
-
Self-Serve Access: Independently access training materials anytime. -
Ideal for Refreshers: Great for revisiting key topics without formal training.
-
Supports New Hires: Agencies can onboard staff without external scheduling.
-
Flexible Learning: Learn at your own pace and revisit content as needed.
-
Reduces Admin Dependency: Minimizes training team involvement.
Training Platform
-
Modular Learning: Structured courses for a complete, step-by-step understanding.
-
Flexible & Efficient: Self-paced training that is accessible during the onboarding process.
-
Progress Tracking: Weekly reports on user course completion.
-
Expert Follow-Up: Post-training review ensures readiness to go live.
-
Ongoing Support: Continued help available anytime via the HELP button.
PRODUCT KNOWLEDGE EXPERTS
Developed by industry experts, this training program addresses common agency challenges with a practical, efficient approach that builds foundational skills and empowers real-world application to boost productivity.
With a career spanning over a decade, Danna has cultivated deep expertise in account management, client training, and technical support.
At TravelWorks, Danna plays a pivotal role in aligning customer needs with innovative software solutions. Her leadership in onboarding, client success, and technical enablement has contributed significantly to the company’s reputation for excellence and reliability in the travel sector.
Her ability to bridge the gap between technology and user experience makes her a trusted advisor to clients and a key asset to the TravelWorks leadership team.